Online booking
Choose from the list below for answers to the most frequently asked questions.
If a subject on which you would like more information is not on this list, please contact us.
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How can I take advantage of special offers ?
By entering the booking dates, the type of vehicle and the desired mileage, we calculate the best rates for you, taking into account all the current promotions on our website.
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What are the advantages of booking online?
Our website gives you real-time access to all available vehicles and rental rates. When you book your vehicle on our website, you automatically benefit from all current promotions and receive immediate confirmation of your booking by e-mail.
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How do I know if my booking has been accepted?
All return bookings made on our website are automatically validated and accepted at the end of the booking process, when you access the "Confirmation" page. You can print out this page. In all cases, you will receive a summary of your booking by e-mail.
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What are the general rental conditions ?
You can access the general rental conditions by clicking on the following link : General Rental Conditions..
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Can I cancel my booking ?
You can cancel your booking up to the day of departure by completing the contact form on the Contact Us page. However, cancellation fees may be deducted from your rental refund. For more information, please refer to the Terms and Conditions.
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I've forgotten my password. What should I do?
You can retrieve your password by clicking on the "Forgot your password?" link and entering the e-mail address you used to open your account. An e-mail will then be sent to you to enable you to reset your password.